Terms & Conditions
Effective Date: August 01, 2026
These Terms & Conditions govern your use of the Fresh Crunchy website and services. By accessing our website or placing an order, you agree to comply with these terms.
1. Acceptance of Terms
By accessing or using Fresh Crunchy, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website.
2. Products & Services
Fresh Crunchy offers premium handmade chocolates, dry fruits, dried fruits, gift boxes, and corporate gifting solutions. All products are subject to availability.
- Premium Handmade Chocolates
- Premium Dry Fruits & Nuts
- Exotic Dried Fruits
- Gift Boxes & Hampers
- Corporate Gifting Solutions
We reserve the right to modify, update, or discontinue products and services without prior notice.
3. Ordering & Payment
When placing an order through WhatsApp:
- Orders are confirmed only after mutual agreement on product, quantity, and pricing
- All prices are displayed in Indian Rupees (INR) unless stated otherwise
- Payment is processed through secure methods as agreed during order confirmation
- Fresh Crunchy reserves the right to refuse or cancel orders at any time
4. Delivery
- Free local delivery on orders above ₹999 within 5 km of Nana Chiloda, Ahmedabad
- Delivery charges apply beyond 5 km based on distance
- Pan India shipping is available
- Delivery timelines are estimated and may vary based on location and availability
5. Refund & Cancellation
Refunds and cancellations are governed by our Refund & Return Policy. Please review that policy for details.
6. Intellectual Property Rights
All content available on Fresh Crunchy is protected by copyright and intellectual property laws, including:
- Product images and photography
- Website design and content
- Brand name, logo, and trademarks
- Product descriptions and marketing materials
Users are prohibited from:
- Copying or reproducing our content without permission
- Using our brand name or logo for commercial purposes
- Publishing our content on external platforms
7. Acceptable Use Policy
Users agree not to:
- Attempt unauthorized access to the website
- Use automated tools or bots to scrape content
- Interfere with website functionality
- Provide false or misleading information during orders
8. Limitation of Liability
Fresh Crunchy shall not be liable for:
- Any indirect or consequential damages
- Data loss caused by technical issues
- Service interruptions beyond our control
- Product allergies (customers are responsible for checking allergen information)
9. Privacy Policy
Your use of Fresh Crunchy is also governed by our Privacy Policy, which explains how we collect, store, and process personal information.
10. Changes to Terms
We may update these Terms & Conditions periodically. Updated versions will be published on this page with a revised effective date.
11. Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of courts located in Ahmedabad, Gujarat.
12. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Fresh Crunchy
E-302, Paras Residency, Nana Chiloda, Ahmedabad, Gujarat - 382330
Email: info@freshcrunchy.com
Phone: +91 75671 26259